Frequently Asked Questions
What is a Zip line?
A zip line consists of a cable or series of cables mounted onto anchor points on either end of the cable that allow movement from one end to the other. They have been around a long time, sometimes used instead of bridges in remote mountain areas or to move supplies from one side of a river to the other. Zip line participants attach their harness to a trolley system that is mounted on the cable, using the force of gravity to traverse the line from one end to the other. Some zip lines go over canyons, some through tree canopies, while others start on man-made towers that participants climbs to initially gain height. All this sounds technical and, of course, does not describe the fun part — the absolute thrill of flying through the air and screaming with delight! And don’t worry, we do teach you how to stop.
Who can participate?
Kids of all ages are welcome! Requirements include a minimum height of 48 inches, a minimum weight of 65 pounds and a maximum weight of 280 pounds for the Glenwood Canyon Zip line. All children under 14 years must be accompanied by a participating adult. Please call our office with any questions. Participants must be able to fit into our harnesses and be in good health. If you are pregnant, have heart trouble, or other medical concerns, please consult your doctor before participating. You will be required to sign an Assumption of Risk Waiver prior to your participation.
What should I wear?
Because you'll be wearing a climbing harness, we recommend long shorts or pants (no short shorts). No loose clothing or jewelry. Long hair needs to be pulled back. For your safety, bare feet, sandals and flip flops are not allowed. Closed-toe shoes are required. Sorry, no Crocs! We also suggest a strap for your sunglasses/glasses, and if the sun is shining, then bring the sunscreen.
What if it rains?
A little rain won't stop the fun! However, we will delay/cancel a trip due to high winds and/or lightening.
Can I bring my camera?
Since we can't retrieve cameras dropped in the river, we have hired professional photographers to record your memories. They will capture the expression of your kids' faces as they scream across the zip line! Be sure to stop by the photo display to review your photos that are also available for purchase.
Is it safe?
Safety is our number one concern! We use only the highest quality equipment, and our course has been designed, constructed, and inspected by Challenge Designs, Inc. a professional vendor member of the Association for Challenge Course Technology. Our zip line and ropes course staff is fully trained to ACCT standards, and inspects the course and gear daily. As with any outdoor adventure experience, some inherent risk is involved.
Do I need a reservation?
Our zip line has a limited capacity. Advanced reservations are highly recommended. However, we are happy to accept last minute reservations as space allows. Please call 888-4-ZIP-FUN (888-494-7386)
What is the payment and cancellation policy?
We require full payment at the time of reservation and have a 48 hour cancellation policy. Cancellations made 48 hours prior to your scheduled trip time will receive a refund minus a $10 per person processing fee. Cancellations within 48 hours of your scheduled trip time are not refundable. No Shows are non-refundable.
How do I book?
Book online right now or call our reservations department to book your Zip Line Adventure today!
Please call 888-4 ZIP FUN (494-7386)
When should we arrive?
Please arrive at least 30 minutes prior to your scheduled trip time. Before participating, you will need to sign our Assumption of Risk Waiver. Our professional staff will then provide a safety briefing, demonstration, and fit you with a harness, helmet, and gloves.
Now you are ready for take-off. Enjoy Your Flight!